New to purchasing our seeds online, or unsure how to navigate our newly updated site? We totally understand, and we’ve got you covered! Enter this guide: a nifty walk-through of placing an order through our website on your computer, placing an online “Quick Order” and ordering on our website via your mobile device.
How to Place an Order on your Computer:
Step #1 - Finding your Products
At the top of our page, hover over the drop-down menu that best fits what you’re looking for (Vegetables, Flowers, etc.). From here, you can choose the type of seed you would like to browse through. This will bring you to a list of seed varieties to choose from!
For this walkthrough, we’re using beets as an example.
Step #2 - Viewing Products & Adding them to Your Cart
Once you find the seed variety you're looking for, you have two options.
If you already know the important details about the seed you’ve chosen, you can simply click the orange box over the variety that says “Add to Cart”.
If you’d like to read more about the seed (growth habits, care requirements, etc.), you can click on the photo of the variety itself to find more information.
To add more seed varieties, live plants, supplies, teas, spices, or books, simply re-follow steps 1 & 2 with our other drop down menus and products.
Step #3 - Accessing Your Cart
Once you have all of the products that you want selected, it’s time to check out. Your cart is located in the top right corner of our website page. Click the cart shaped icon and your cart should be pulled up with all of the goodies you have chosen.
From here, you can click the green “Check Out” box on the bottom right to quickly check out, or you can click “View Cart” in the yellow box on the bottom left to look over your order and check out afterwards.
Double check to make sure that everything you want is in your cart. From here you can also adjust the amount of each of your selected items.
For example, if you want 3 packets of Boro Beet, you can click the “+” symbol next to Boro Beet to add more packets to your order. If you would like fewer packets, click the “-” symbol.
Step #4 - Checking Out
Now that you have made sure your order is exactly how you want it, click the green “Check Out” box on the right. This will bring you to our secure checkout page.
Here we will ask you for some personal information. Please fill this section out completely and accurately, this way we can get your package shipped out to you as quickly and efficiently as possible.
If you have a discount code, or are using a gift card, you can enter that information into the right hand box that says “Discount code or gift card” now as well.
**Only seeing an option for ‘gift card?’ It means you have 2 or more of our live plants in your cart - our special discount automatically applies to live plants and we do not combine discount offers at this time. Please return to your cart page and select “I will be using a discount code instead.”**
Once you have fully filled out this page, click the green “continue to shipping” box at the bottom of the page.
Fill out your shipping information here, then choose the method of shipping you feel is best for you and your order.
Now that you have completely filled out this information and chosen your shipping method, click the green “Continue to Payment” button at the bottom of the page.
On the payment page, enter your payment information, do a quick double-check to make sure that everything looks good to you, and then click the green “Pay Now” box on the bottom right to complete your order!
Please note: Pinetree Garden Seeds does *not* store your credit card information in order to ensure that info remains secure.
If you need to go back and change your shipping information or personal information for any reason first, you can do so by clicking “Return to Shipping” on the bottom left.
If you have any questions or complications in regards to ordering our seeds online, or any questions about our seeds in general, don’t hesitate to reach out to us at firstname.lastname@example.org